Privacy Notice

360 Property Solutions Privacy Policy

Our contact details

Name: 360 PS Group Ltd

Phone Number: 020 8050 6167

E-mail: info@360propertysolutions.co.uk

Data Controller: Deenisha James

Updated: October 2022

Review Date: October 2023

About this website

We respect and are committed to protecting your privacy. Any information you provide on this website is confidential. This website www.360propertysolutions.co.uk complies with the General Data Protection Regulation (GDPR) (EU) 2016/679) when dealing with all data received from visitors to this website.

We will also help you to know when there is new information available in this Policy by notifying you on the website header. We will tell you when this Privacy Policy was last updated, so you can take time to read it if it has changed since your last visit.

This Policy applies only to your use of this website, which may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.

The purpose of this website is to provide property related marketing information and other services as undertaken by 360 PS Group Ltd, T/A 360 Property Solutions.

The type of personal information we collect

We only store data that is necessary and relevant to the services provided by our company. Any processing of your data is only done to provide or perform the services you have requested.

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, contact details and email address)
Clients that engage in our services such as Property Development, Guaranteed Rent and Property Management will have additional data collected such as financial information to ensure services can be delivered securely

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You have registered to receive marketing material
To provide you with the services you have requested by registering on this website

We use the information that you have given us to:

Match you to suitable properties and send you property marketing emails.

We do not share your personal details with unaffiliated groups without your explicit permission. We may share some of your personal information with certain groups, e.g. affiliated third parties and contractors such as our database administrators, for the sole purpose of helping us provide property services to you. These groups do not share your personal information or use it for any purpose other than as instructed by us.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@360propertysolutions.co.uk

(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored.

360 PS Group Ltd retain any personal information you have provided through this website for as long as is needed to provide you with an appropriate level of service, or until you request that it is deleted. Even if we delete your personal information it may persist on back-up or archival media for legal, tax or regulatory reasons.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@360propertysolutions.co.uk if you wish to make a request.

Cookie Policy

A cookie is a small string of text that a website can send to your browser to store user information for the purposes of distinguishing your browser from a previous visitor by saving and remembering any preferences or passwords that may have been set while browsing that site. Currently this site uses (Google Analytics) cookies. You are free to refuse cookies from this website but this may prevent you accessing some parts of this site. Cookies do not store or pass any personal data from this website.

What information is automatically collected when you visit this site

When you browse on this site your e-mail address is not automatically collected but our server may automatically gather and store the following information about your visit:

Your IP address.
The type of browser and operating system used to access our site.
The pages you visit.
The date and time of your visit.

We analyse our website logs to constantly improve the value of the materials available on this website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site. We use your IP address to help diagnose problems with our server, and to administer our website. An IP address only provides information about who your Internet service provider is. It cannot be used to personally identify you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@360propertysolutions.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk